Gattaca rolled out the Core Strengths: Results through Relationships training to enhance its team-based approach to help increase collaboration as well as drive greater employee and client engagement. The training was focused on 2 key areas, the employee journey and the client brand journey, and helped participants to collaborate more effectively with internal team members and also build relationships with their candidates and clients.
At its core, Gattaca is a relationship company that puts relationships between co-workers, within teams, and with clients first. Individuals come together as teams, teams come together as divisions and divisions come together as the Gattaca brand. Its people are its most important asset, and Gattaca is committed to investing to make their employees more productive and better at building relationships.
A recent pulse of Gattaca’s global culture showed that they were a client focused business with a team-based approach. As a result of the research, Gattaca concluded that they wanted to go even further in the direction of enhancing its team-based and client-centric focus. To do so, they needed a training solution that encapsulated and built upon their goal of collaborating to be competitive and was focused on 2 key areas – the employee and client brand journey. In addition, Gattaca wanted to adopt a learning program that embraced the diversity of the organization.
Gattaca engaged Core Strengths who they knew were the experts in Relationship Intelligence and building highly effective and engaged teams. Core Strengths worked with Gattaca to train its Learning & Development personnel to deliver global training to improve self awareness as well as increase awareness of colleagues and clients.
The Results through Relationships training workshop started with the learner completing the SDI 2.0 assessment to create awareness of motives and behaviors. The results provided the learner with a deep understanding of why they do what they do and how they choose behaviors to get the results they need.
The training worked on a dual level for Gattaca to create an understanding of how individual behaviors impact others:
The tailored Core Strengths training was well received, and its results were felt immediately. Mattias Mieville, Managing Director of South America stated, “The immediate reaction to the training was fantastic. It helped us see each other through a different filter and appreciate each other more. As a manager, I now have a much deeper understanding of how to communicate with my team using language that connects to them and their motives.”
Client facing personnel also gained immediate benefits. “The great thing about it is that we can apply the learning in so many different contexts,” said Jennie Mead, Group HR Director. “Not only does it help us with our internal teams, it also helps us become an extension of our clients’ teams. The tool helps us see things through other peoples’ filters, and that inevitably gives us better outcomes.”
As a true testament to the impact of the training, Gattaca committed to conducting the training with the entire organization, from the CEO on down. The methodology was embedded into the organization through their systems, the way they communicated, and the way they lived and breathed it in their daily lives. It truly became another strand to Gattaca’s DNA.
Training Outcomes
Gattaca is a UK-based provider of outsourced staffing solutions and recruitment services for engineering and technology companies. The company’s success is built on deep employee engagement among peers as well as between managers and their direct reports. Gattaca aims to deliver client delight at every touchpoint.
