Live Webinar: How to Have Important Conversations with Confidence

Facilitator Resources

Facilitator Manual

This is a read-only facilitator manual not available for download. 

This 11-page download will upgrade your Facilitator Manual to the most current version of 2.30

This 96-page download is used in the certification process for teach-back

Activity: Communication Challenge (Diego Monuments)

Activity: How I See It

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