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Category: Leadership Development

Leadership Development

Even Heroes Need Relational Skills

Teachers don’t make a tangible product; they provide a critically important service. And just like any service-based business, relationships – the way people interact – determine success or failure.

Leadership Development

The Manager’s Most Important Tool

If managers spend between two-thirds and three-fourths of their day in conversation, shouldn’t we spend more time considering how the words we use impact—or fail to impact—others?

Leadership Development

Could You Be the Reason People Are Leaving?

Even if you’re the best manager in your company, you should still periodically look in the mirror and ask yourself if you are building relationships that make people want to stay. If the answer isn’t clear, the next question should be “What do I do about it?”

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